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SHIPPING POLICY

Shipping Overview

At TrendMaxT, we take pride in delivering your carefully curated fashion essentials with care and efficiency. Our team processes orders within 1-2 business days, ensuring your selections—whether they’re wardrobe staples or seasonal must-haves—are promptly prepared for shipment. We partner with reliable carriers to provide seamless delivery, so you can enjoy your new arrivals without unnecessary delays.

From lightweight fabrics perfect for warmer months to structured pieces designed for year-round versatility, every item is inspected and packaged with attention to detail. Our goal is to make your shopping experience as effortless as wearing your favorite outfit.

Shipping Timeframe

Processing times may vary slightly depending on order volume, but most shipments depart our warehouse within 48 hours of purchase. Domestic deliveries typically arrive within 5-7 business days after dispatch, while international shipments may require 10-20 business days depending on destination and customs clearance.

During peak seasons or promotional periods, processing may take an additional 1-2 days. Rest assured, we’ll notify you via email if there are any unexpected delays affecting your order’s timeline.

Shipping Costs

We offer transparent shipping options tailored to your order value:

  • Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
  • Free Shipping (10-15 Business Days): Automatically granted for orders over $60, with no upper limit

All shipping fees are calculated at checkout based on your cart total and destination. Note that expedited shipping options may be available for select regions during checkout.

Shipping Regions

We currently ship to over 50 countries across North America, Europe, Asia, and Oceania. Major markets include the United States, Canada, United Kingdom, Germany, France, Australia, and Japan. Unfortunately, we’re unable to deliver to certain remote locations or countries with complex import regulations.

During checkout, our system will automatically verify whether we can ship to your address. For specific inquiries about service availability in your region, please contact our support team before placing your order.

Order Tracking

Once your order ships, you’ll receive a confirmation email containing your tracking number and a link to monitor your package’s journey. Most carriers provide detailed updates including customs clearance milestones for international shipments.

If you haven’t received tracking information within 3 business days of your order confirmation, please check your spam folder or contact us at [email protected] for assistance.

Delayed or Lost Shipments

While we strive for timely deliveries, occasional delays may occur due to carrier issues, weather events, or customs processing. If your shipment exceeds the estimated delivery window by more than 5 business days, please reach out to our customer care team at [email protected] with your order number.

For lost packages confirmed by the carrier, we’ll either reship your items at no cost or provide a full refund—whichever you prefer. Our support team typically resolves such cases within 3-5 business days.

Customs & Import Duties

International customers may be responsible for paying customs fees, import taxes, or VAT upon delivery. These charges vary by country and are determined by local regulations—they’re not included in your order total or shipping fees.

We recommend checking with your local customs office for potential fees before ordering. While we can’t predict or reimburse these charges, we always declare packages with accurate product descriptions and values to facilitate smooth clearance.

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